Elevate your returns strategy and process
Seamlessly integrate with Shopify to automatically analyze and action untapped returns data.
Trusted by leading e-commerce managers at apparel and footwear companies
Some of the main reasons include.
Returns are complex and hard to keep in check
Returns problem
Being in the blind without actionable return reason insights
Your returns process is manual or not properly focused on collecting return reason data, making you miss crucial customer feedback.
Marketing campaign quality diluted from return orders
Ignoring customer returns data in your marketing segmentation drain sales quality and is a missed opportunity for enriched personalisation.
Hard to reflect size and fit dynamics on your product pages
Legacy measurement tables and model information offer limited guidance to help your shoppers find the right size and fit.
Difficult and time-consuming to analyze returns data
You have no overview of your returns and are manually analysing data, so you end up without insights and base decisions on gut feeling.
Data-driven solutions proven by data-backed results
Industry-leading Shopify merchants use our intelligence software to reduce return rates and automate manual work.
22% return rate reduction from PDP size guidance
Saks Potts updated PDP size guidance and reduced returns by 22% on average across hero styles.
16% return rate reduction across entire e-com store
Scandinavian Edition reduced their return rate by 16% by identifying key areas of improvement across their SKUs.
Fixing returns
We provide return insights and automations to reduce returns
Highlighed use cases below.
Analyze
Monitor your returns data and get automated insights
Our algorithms analyse your returns data, provides actionable insights and monitor for areas needing attention.
We reduce complexity and empower data-driven decision making.
Analytics and insights
Data tables and export
API access
Process
Automate your returns process and capture data on return reasons
Our return portal automates registration and collect return reasons.
We minimize manual time spent handling returns and help you understand why products are being returned.
Digital returns portal
Data capturing
Prevent
Automatically share fit trends on your product pages
Our algorithms detect size and fit trends to guide your customers on size.
We reduce the need for manual PDP updates, increase conversion, while reducing return rates.
PDP size flag automation
Webhook access
Integrate
Enrich marketing segmentation with returns data
Our integrations synchronize returns data to your e-mail marketing system to improve segmentation and personalisation.
We help you reduce impact from uprofitable serial returners and win back returns to increase performance.
Marketing data enrichment
Klaviyo integration