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User stories

Data-driven decision making reducing return rates

Trusted by leading e-commerce managers.

Saks Potts: 22% return rate reduction from PDP size guidance

Saks Potts updated PDP size guidance from Float insights and reduced returns by 22% on average across hero styles.

Scandinavian Edition: 16% return rate reduction across stores

Scandinavian Edition reduced their overall return rate by 16% by identifying key areas of improvement across their SKUs. 

Scandinavian Edition: re-converted 4% of return orders through e-mail flow

Scandinavian Edition used Float's Klaviyo integration to build win-back flows for non-exchanged return orders.

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Reduce returns and improve margins. 

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